Terms and Conditions

Löwe Apartment GmbH

Landlord: Martin and Franziska Löwe, Spinnereistrasse 12, 8192 Glattfelden, Switzerland

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1. Arrival/Departure

Arrival and departure are possible every day of the week. Arrival can take place from 4:00 p.m. on the day of arrival. Departure must take place by 10:00 a.m. on the day of departure at the latest. If the departure time is exceeded by more than 30 minutes, an additional overnight stay will be charged. Other arrival and departure times can be agreed individually with the landlord.

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2. Payment

The rental agreement becomes valid when payment is received into the landlord's account. Payment of the full rental amount is due within seven days of the day of the booking confirmation. For short-term bookings, payment must be made no later than 1 day before the start of the rental period and a corresponding proof of payment must be presented. Accepted payment methods are credit card and bank transfer. If the payment deadlines are not met, the landlord can withdraw from the contract. Failure to pay is considered a cancellation and entitles the tenant to rent the property again. Additional costs for water, electricity, parking space and waste are not charged.

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3. Cancellation

You can cancel the contract at any time. Cancellation must be made in writing. If you cancel less than one day before the start of the rental period, the full travel price must be paid. The date of receipt of your cancellation notice counts. Amounts already paid will be offset. You can provide a replacement person who will enter into your contract under the conditions stated. Written notification is sufficient.

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4. Tenant's obligations

The tenant undertakes to treat the rented items (holiday apartment, inventory and outdoor facilities) with care. If damage occurs to the holiday apartment and/or its inventory during the rental period, the tenant is obliged to report this to the landlord immediately. Defects and damage discovered upon arrival must be reported to the landlord immediately, otherwise the tenant is liable for this damage. A reasonable period of time must be granted to remedy damage and defects. Claims arising from complaints that are not reported immediately on site are excluded. Complaints that are only received by the landlord at the end of the stay or after leaving the holiday apartment are also excluded from compensation. In the event of any disruptions in service, the tenant is obliged to do everything reasonable within the scope of his legal obligations to help resolve the disruption and to minimize any damage caused. On the day of departure, the tenant must remove personal items, dispose of household waste in the containers provided, and clean and washed dishes must be stored in the kitchen cupboards.

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5. Data protection

The lessee agrees that necessary personal data may be stored, changed and/or deleted as part of the contract concluded with him. All personal data is treated with absolute confidentiality.

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6. Liability

The advertisement was created to the best of our knowledge. We are not liable for any influence on the rented property by force majeure, by power and water failures customary in the country and by storms. Likewise, there is no liability in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or disruptions caused by natural and local events. However, the landlord is happy to help with solving the problems (as far as this is possible). Liability on the part of the lessor for the use of the equipment provided is excluded. The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal belongings in the event of theft or

fire. The tenant is fully liable for willful destruction or damage.

 

7. Final Provisions

Photos and text on the website or in the flyer serve as a realistic description. 100% correspondence with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the equipment (e.g. furniture) provided they are equivalent. Should one or more provisions of these terms and conditions be or become invalid, this does not affect the validity of the remaining conditions. The ineffective provision is to be replaced by an effective one that comes as close as possible to the economic and legal will of the contracting parties. German law applies. Place of jurisdiction and place of fulfillment is the place of residence of the landlord.

 

8. House rules and regulations

1. Guests who come from the immediate vicinity may not make any bookings with us without prior agreement. 2. Smoking, parties and excessive volume are not allowed, even on balconies or in common areas (e.g. hallways). Violations of the smoking ban will result in a fee of CHF 250 plus the cost of extra cleaning and damage repairs. 3. Commercial photography/videography without written permission and illegal activities are strictly prohibited. 4. Guests exceeding the number stated in the reservation are not allowed. We charge CHF 30 per night of reservation for each unauthorized guest. 5. Animals are not allowed. Violations of our pet policy may result in a separate cleaning fee. Guests with service animals are asked to contact us prior to their stay. 6. Guests are responsible and liable for the cost of replacing lost keys, key cards, remote controls or parking permits. 7. Noise level measurement systems may be installed in the dwellings to monitor excessive noise levels. Video surveillance can be installed outside. 8. Booking a reservation means agreeing to abide by the house rules. Guests who fail to comply with the House Rules will be liable for any resulting damage, fee, cost or expense. Failure to comply may result in immediate cancellation of the reservation and eviction of the apartment without refund.

 

9. WiFi User Agreement

1. The WiFi in the holiday apartment can only be used within the booked period. 2. The user data (user access and password) may only be used by the tenants and may not be passed on to third parties. 3. Permission to use the WLAN can be revoked by the landlord at any time. 4. The landlord reserves the right to block access to certain pages and internet offers. 5. If tenants conclude legal transactions via the WiFi network of the holiday apartment, they are solely responsible for the resulting costs. 6. The tenant undertakes to comply with applicable law when using the WLAN and not to use the WLAN for the following purposes: -Distribution, making accessible or duplicating copyrighted material. -Sending harassing, threatening or defamatory content. -Sending SPAM (mass notifications) 7. The landlord is released from all claims, claims for damages and costs arising from illegal use of the WLAN connection by the tenant.
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